ABM Loyalty

Automated Platform for managing the Loyalty Program of any level of complexity, which is designed for flexible management,  data collecting and processing, launching the advertising campaigns, and preparing reports.

Retail trade

food products, electronics, cosmetics, chemistry, pharmacies

Fuel retail

flexible and individual settings for filling stations networks

HoReCa

know guests by sight, reward individually

Services

beauty salons, cinemas, car services, services

Manufacturers

interaction and collection of data directly with the consumer

Customized Solutions

flexible terms of connection to our platform

Use the mReward in order not to waste your resources on endless technical tasks. Integrate once and use the Toolkit to build relationships with customers from one place.

Automate your processes of relationship with customers with help of the mReward. Use all the features of the platform to increase the efficiency of certain Services with our tools.

SIMPLE CONNECTION TO THE PLATFORM

Open API for connecting to already running cashier software


INSTRUMENTS AND MANAGEMENT

Flexible management and total control with the help of the U-CRM Cloud tools


ADDITIONAL SERVICES AND PRODUCTS

Financial services for payment, gift certificates


We have the tools that you need

allows to work with all aspects of loyalty programs: acts as a unified processing center, where information about transactions is gathered, which serves as a common repository of complete information about a customer, provides the necessary tools for building effective relationships with customers and forming their loyalty.




Loyalty program profile

Configure your retail network account, specify basic (permanent) settings of your customers’ rewards.


Data collecting and processing

Collect information from various channels; we are the link of the OmniChanel, a unified database: registration of clients through various channels, their purchases: filling out applications, registering on the website, registering in the smartphone app, using other channels.


Analyze and study

Analyze your client base, clearly define the target audience in connection with the purchasing features. Group customers according to similar characteristics. Start advertising campaigns based on this and get a result based on the responses.



Marketing Tools

advertising campaigns: one-off promo offers with auto-notifications and reports of client base activity.


Communicate with customers

Create automated E-mail-campaigns, tied to the events from lives of your customers. Launch SMS mail out – set up auto notifications. Make personal PUSH notifications - let each client feel special.


Managing products

We collect the data deep into your product matrix, compare it with the client's portrait, and give you the opportunity to launch one-off promo offers together with the manufacturers or without them.


We will also teach how to manage the platform

User-friendly interface CRM provides operative access to the client information and offers tools for operations with accounts, profile, cards, purchases, etc.




GOALS
OF LOYALTY PROGRAM STARTUP


IDENTIFICATION

to identify the customer on all channels (purchase, website registration, purchase in online store).


DATA COLLECTING

to collect and analyze information about consumer behavior (orders, purchases, appeals, surveys, etc.)


ANALYSIS

to segment customer base, depending on the characteristics of consumer behavior.


PERSONALIZATION

to be in a real-time mode, reward customers depending on the level of their consumer activity.

EXPECTED
RESULT AFTER STARTUP


INCREASED TRAFFIC

creating an attractive offer (benefit) in exchange for visiting your chain.


INCREASED CHAIN INCOME

increasing the purchasing frequency, increasing the average till slip by using the CRM tools.


KEEPING CUSTOMERS

keeping your own customers by using the maximum personalization.


ADDITIONAL CHANNELS

by working with the client base, you can increase the chain income from manufacturers, distributors, cross-branding sales.

WHERE TO START?


PLANNING

We perform an analysis of the loyalty program implementation; in order to do this, you need to fill in the document called ‘Questionnaire’; after agreeing upon all the details, we conclude the Agreement.

1

IMPLEMENTATION

Further after agreeing upon the details, we proceed to the implementation of the system: setting up the working environment and integrating the cashier software. At this stage, we advise you to start printing cards.

2

STARTUP

After testing, the loyalty program is ready for startup.

4

SUPPORT

Startup is only the first step to building successful relationship with your clients; we accompany you during the whole life cycle of the loyalty program.

5

Have any questions left?

Commercial department:

Russia: +7 (495) 204-15-09

Ukraine: +38 (044) 207 39 55

Kazakhstan: +7 (727) 350-76-33

Estonia: +372 884-00-64

 Email: sales@abmcloud.com

 Skype: abmcloud

Have no time? Send a request for connection and we will contact you!




Your name*

Your phone number in international format*

Your Email*

Your website

City, Country*

Quantity of outlets

What is a number of clients?


ABOUT US IN MEDIA





1st place in the Best Loyalty Program nomination

According to the results of the online award in the B2B segment from PaySpace Magazine, we won the first place in the category “Best Loyalty Program in retail 2016”, the leading brands of Ukraine are standing alongside!